Showing posts with label service. Show all posts
Showing posts with label service. Show all posts

Wednesday, November 18, 2009

Retirement homes strike back

Residents who determined the quantity of each menu item they wanted were more likely to eat what they had selected...residents served food on china and by trained wait staff also discarded less service waste at breakfast and lunch than residents receiving tray service...Systems that included china service; some form of wait-staff service; an element of menu-item selection; and pleasant, comfortable surroundings generated less SFW.

Not the zenith of relevance, but still interesting:

http://www.sciencedirect.com/science?_ob=ArticleURL&_udi=B758G-48CDYKC-7M&_user=145269&_rdoc=1&_fmt=&_orig=search&_sort=d&_docanchor=&view=c&_searchStrId=1099984162&_rerunOrigin=google&_acct=C000012078&_version=1&_urlVersion=0&_userid=145269&md5=0da2a8ee667814c13af3c39ce2c1ecc2


Team!!!: Robin, Cory, Bryce